SMART SEAT™ Return Policy

Returned Goods:  Factory return authorization is required prior to return of all goods.  A completed “RGA” (returned goods authorization) form must accompany all goods.  All returns must be transportation prepaid to the GKM factory.  Abused or mistreated items will not be accepted as a warranty return.  A 15% restock charge will be subject to all returned goods that are not defective.

SMART SEAT™ 1 YEAR LIMITED WARRANTY

The Smart Seat ™ carries our exclusive warranty against defects in workmanship and materials.  If for any reason the Smart Seat ™ should become unserviceable due to workmanship or materials within a 1 year period after the product arrives at the customer's place of business, the product will be replaced at no charge provided the defective product is first returned to  GKM International, LLC.  Abuse is excluded from this warranty.

It is important to note that the Smart Seat ™ is a cosmetic improvement and in no way is it intended to provide structural support to your seating (consequently your existing seating must be structurally sound and fastened properly).  The Smart Seat ™ warranty does not extend to any consequential damages nor does it apply when product is installed incorrectly or used for purposes other than its intended use.